Support

Why won’t my washer start?

Check that the washer is plugged in, the outlet works, and the door is firmly closed. Try resetting the circuit breaker.

How do I remove washer odors?

Clean the detergent drawer and drain filter, then run a hot empty cycle. Use the recommended amount of detergent.

Why does my washer vibrate?

Pause the cycle and redistribute clothes evenly. Make sure the washer is level and all four feet rest firmly on the floor.

Why won’t my washer drain?

Check the drain hose for kinks or blockages, and clean the drain filter. Unplug the washer before inspecting it.

Why is water filling slowly?

Confirm the water taps are open and inlet hoses aren’t bent. Clean the inlet screens if water flow remains low.

Where can I find my model number?

Find the model number on the washer’s rating label, usually inside the door or on the rear panel.

Washer Support FAQs